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Return and Exchange Policy

All Elixhair products from Elixhair.com are of the highest quality and we guarantee their effectiveness. However, if for any reason you are not satisfied with the results we offer a 30 day money back guarantee from the date of purchase.  Please follow these few reasonable guidelines:

Products must be returned and in our hands within 30 days of order date.  Original shipping and handling charges are non-refundable.

Please include a note with your order ID#, full name, email address, phone number and your reason for returning the product(s).
We cannot accept returns on overly used products, deluted, trampered, damaged, or empty containers. Tops of bottles must be scotch taped to prevent leakage of product(s) if they are returned to us.

All returns must be sent by a courier such as UPS or USPS with Delivery Confirmation. Refunds will not be issued for any returns not received by us, unless sender can provide proof that a package was shipped to us. We will only issue a refund to the credit card used at the time of checkout. If you have any questions about our refund policy, or where to return,